General conditions of Sale

General conditions of Sale

“The Lake Como Boat managment reserves the right to cancel or postpone a boat tour due to adverse weather conditions, for passengers comfort and safety.”

“Please arrive punctually. Late arrival can compromise the availability of the reservation. Leave plenty of time for parking and walking down to the floating dock.”

Cancellation Policy Customers will receive a full refund or credit with 20 days notice of cancellation. Customers will also receive a full refund or credit in case Lake como boat must cancel due to weather ( rain and wind ) or other unforeseen circumstances. Contact us by phone to cancel or inquire about a cancellation. No-shows will be charged the full price.

 

  • Service: The rental of the Supplier’s Boat with a driver for the execution of sightseeing tours and events on Lake Como, as listed on the Supplier’s website “www.lakecomoboat.eu”

    Boat: The Supplier’s vessel for the execution of the Service, registered in the RUDLN register (recreational unit register for rental) with the Authority of the Lake Como Basin and minor lakes.

    Object

    The Contract regulates the Service provided by the Supplier. The communications for checking the availability of the Boat, even through the Supplier’s website “lakecomoboat.eu,” are not binding on the Parties and do not give rise to any rights, including preemptive rights, in favor of the Client on the Boat, Service, or the date of its provision.

    Price and Payment

    The price of the Service is as indicated in the Supplier’s quote. Unless otherwise specified in the Supplier’s quote, the Client must make full payment for the Service before boarding the Boat. The Supplier may refuse to perform the Service or suspend its execution and/or prohibit boarding the Boat without proof of the complete and irrevocable payment of the Service.

    Boat Handling and Onboard Operations

    The handling of the Boat and onboard operations are exclusively carried out by the Supplier’s driver. Boarding, disembarking, and stops will take place at the locations indicated in the Supplier’s quote. If, during the execution of the Service, the Supplier’s driver, at his sole discretion, deems the boarding, disembarking, and stopping locations indicated in the quote to be unsafe and/or inadequate for the protection of the safety of passengers and/or the Boat, he may identify and use different locations for these operations. Passengers on the Boat are required to wear safety devices throughout the duration of the Service. In any case, if the driver, at his sole discretion, deems the behavior of the passengers to be unsafe and/or inappropriate to allow for the proper execution of the Service in compliance with inland navigation regulations and the protection of the safety of passengers and/or the Boat, he may refuse to perform the Service or suspend its execution and/or prohibit boarding the Boat. The Client is responsible for damages caused by him and the passengers to the Boat. Diving from the Boat is prohibited. Embarking animals is not allowed. In case of weather conditions assessed by the driver, at his sole discretion, as not suitable for the proper execution of the Service in compliance with inland navigation regulations and/or for the protection of the safety of passengers and/or the Boat, the Service will not be provided; in this case, the Parties will agree on a new date for the execution of the Service. The Supplier cannot in any case be considered liable to the Client or third parties for the delay or non-performance of the Service and its contractual obligations due to force majeure or unforeseeable circumstances, including but not limited to actions by public authorities, floods, low water levels, interruptions or suspensions of inland navigation, as well as interruptions or suspensions of the Service not attributable or otherwise independent of the Supplier’s will or arising from third-party suppliers of the Supplier.

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